experiences for uncommon goods
Uncommon Goods is a trusted retailer offering remarkable designs by independent makers, while favoring greatness over growth by operating in ways that have a positive impact on both people and the planet. The CEO, had identified an opportunity to transform the business from offering products-only to one that offered products and unique experiences. Lia was brought into the company in January 2021 and by February 2021, a pilot program offering experiences for Valentine’s Day was live. The pilot proved very successful and Lia is currently focused on building out Experiences into a robust business for Uncommon Goods.
Capgemini for Limited Brands
Limited Brands had a problem: the merchandise planning and allocation (MP&A) process for their various brands was so different that they were not capitalizing on economies of scale. If Victoria’s Secret was making a new bra, and Victoria’s Secret Catalog was making a similar bra, they were buying fabric from different vendors and manufacturing at different times. Limited Brands brought in Capgemini to evaluate the current process and develop a consistent future state process. Capgemini awarded Lia a leadership role on the MP&A team. Lia interviewed senior-level executives to document the current state and developed a streamlined future state process for all brands to follow. Lia’s role included securing buy-in from C-suite executives and selecting JDA software (after an extensive RFP process) to support the new process.
FOOD NETWORK AT KOHL’S
Food Network was one of the top-selling private label brands at Kohl’s. However, over time, the relationship between Food Network, Kohl’s and the licensing agency had become strained and productivity was impacted. Leadership brought Lia in to serve as a change agent in the evaluation of the existing product development, culinary evaluation and packaging review processes between the parties. She introduced improvements that both strengthened relationships between the parties and expedited the product development lifecycle. As a part of these changes, Lia oversaw the conceptualization and execution of new packaging design for 1000+ SKUS across dozens of product categories securing the buy-in of c-suite execs at both Food Network and Kohl’s. Packaging moved from concept to store shelves in under 14 months.